Why This Page Exists
Coocaca.sg isn’t a law firm. It’s a smoothie-and-superfood recipe site created by two people who care about health, flavor, and good vibes, not drama. Still, copyright infringement is serious business. So this page is here to explain how the team at Coocaca.sg handles situations where someone thinks content on the website might be using their work without permission.
This page isn’t written to scare anyone. It’s written to be clear and fair. If you're a creator and believe that something here uses your work without proper credit or consent, there’s a straightforward way to report it. On the flip side, if you’re someone whose content has been removed unfairly, this policy shows how to respond.
Everyone deserves credit for what they make. Whether it’s a photo, a video clip, or even a short piece of writing, your work matters. The folks behind Coocaca.sg—Maya Tan and Elias Low—get that. They built this site with original ideas and content from scratch, so they take ownership seriously.
What follows below is Coocaca.sg’s full DMCA takedown process: how to report content, how to file a counter-claim, what kind of proof helps, and what happens next. It’s plain language on purpose. Because recipes are for everyone but ownership still counts.
If You See Something That Feels Off
Stumbled across a photo, a piece of writing, or any kind of media on Coocaca.sg that you believe was taken or copied without permission? That’s worth flagging.
Don’t worry, you don’t need a lawyer to send a DMCA notice. But you do need to include some specific information to make the request valid.
Here’s what your takedown notice must include to be legally effective:
- A signature. Digital or physical works. Just make sure it clearly identifies you.
- A description of the work. Tell us exactly what content you believe has been infringed.
- The URL where it appears on Coocaca.sg. No need to send a screenshot—just link to the exact spot.
- Your contact information: a working phone number, a functioning email, and a physical address. We won’t use it for anything except resolving this issue.
- A short statement explaining why you believe the use is unauthorized.
- Another sentence confirming you’re telling the truth. The law requires you to state, under penalty of perjury, that your claim is accurate and you have the right to make it.
That’s it. Send your complete request to the contact info below. If something’s missing, we can’t move forward with the takedown.
Where to send it:
- Email: dmca@coocaca.sg
- Address: 20 Penjuru Lane #05-01, Singapore 609193
- Phone: +65 6261 2769
Please don’t send vague statements like “I think this belongs to me.” Be as specific as you can. Help us help you.
What Happens After You File a Complaint
Once a valid complaint comes in, Maya and Elias will read it personally. There’s no legal team or outsourced bot scanning your message, it goes straight to the people behind the site. That means your request is taken seriously.
If everything checks out, the content in question will usually be removed or disabled. The person who originally posted the content will get a notice saying that a takedown was filed against their submission. They'll also get a copy of your complaint.
The response timeline isn’t instant. Most cases are reviewed within 5–7 business days, sometimes sooner if it’s clearly a cut-and-dry issue. But if something’s unclear or missing, there could be a delay.
If it turns out that your claim doesn’t meet the legal requirements (say, you forgot to include a signature or a specific link), you’ll get a response asking for corrections.
Also worth knowing: If you file a complaint that turns out to be false or that you didn’t fully research beforehand you could be held legally responsible. That’s not a scare tactic, just the reality of how DMCA works. Make sure you own the work, or are acting on behalf of someone who does.
No drama, no bias. Just a clean, fair process for sorting things out.
What to Do If Your Content Got Removed
Mistakes happen. Maybe you posted something you thought was fair use. Maybe the image came from a site that didn’t make its copyright status clear. Or maybe you made the content yourself and someone else falsely claimed it.
Either way, if your content has been taken down because of a DMCA complaint, you have the right to send what’s called a counter-notice.
A counter-notice needs to include the following:
- Your name and contact details—email, phone number, physical address.
- A sentence confirming, under penalty of perjury, that the content was removed or disabled because of a mistake or misidentification.
- The exact URL of where the content used to appear on Coocaca.sg.
- A clear signature, either digital or written.
- A statement giving your consent to local jurisdiction. If you’re based outside Singapore, this means agreeing to the legal authority of the Singapore courts.
When a counter-notice arrives, Maya and Elias will pass it along to the original complainant. That person then has 14 days to prove they’ve taken legal action to stop you from reposting the content. If they don’t, the material may go back online.
This process is designed to protect both parties. The idea isn’t to punish people—it’s to make sure that nobody’s content gets unfairly removed, and nobody’s rights get stepped on.
Don’t panic if your content disappears. Reach out. We’re not machines. You’ll be heard.
Where to send a counter-notice:
- Email: dmca@coocaca.sg
- Address: 20 Penjuru Lane #05-01, Singapore 609193
- Phone: +65 6261 2769
Make sure everything’s complete. Missing info can stall the process.
Repeat Infringement Policy
One-off mistakes are one thing. Repeated violations? That’s different.
If a user posts infringing material more than once, especially if it’s clearly deliberate, they may get banned from submitting content to Coocaca.sg again. That’s not a punishment; it’s just a boundary. Everyone deserves to feel safe sharing their work here, and that includes recipe writers, food photographers, and contributors.
There’s no automatic rule for what counts as “repeat.” Context matters. If someone accidentally reposts a licensed image once, they might just get a warning. But if someone keeps using others’ work without permission, especially after being warned, their access will be revoked.
This site is run by humans. Maya and Elias use judgment, not formulas. They read each case individually and decide based on intention, history, and outcome.
Nobody wants to turn Coocaca.sg into a legal mess. That’s why there’s zero tolerance for spammers, scrapers, or lazy copy-pasters.
Want to keep things clean? Make your own content, or use media that’s clearly labeled for reuse with credit.
False Claims & Legal Consequences
The DMCA isn’t a tool for harassment, takedowns out of spite, or revenge. Filing a false claim especially when done knowingly can lead to real legal consequences.
Sending a takedown notice without owning the rights to the content is considered a misrepresentation under law. People who do this can face damages, attorney fees, or worse if the target of the false claim decides to take it to court.
Same goes for counter-notices. If someone sends one and doesn’t actually have the right to post the material, they could be opening themselves up to legal trouble.
In short: don’t lie. Even small lies, like guessing about authorship, can have big consequences.
Coocaca.sg doesn’t take sides. It processes claims based on the information provided. If both parties send valid documentation, sometimes content stays offline until the matter gets resolved outside the site.
So if you’re not sure about something, ask. Send a question. No one will jump down your throat for being uncertain. The only time things go sideways is when people try to game the system or skip steps on purpose.
Everyone here values transparency. That includes those reporting claims and those defending against them.
Contacting the DMCA Agent
Maya and Elias aren’t hiding behind some nameless, unreachable contact form. When you send an email to dmca@coocaca.sg, it goes straight to them or someone they trust to handle copyright issues.
No bots. No “your ticket has been received” messages. Just a real response, usually within 72 hours during weekdays.
Phone calls are welcome too. But because they’re often in the kitchen or working on site content, leaving a voicemail helps. Include your name, contact details, and the reason for your call.
Letters are fine, especially for folks who prefer paper trails. But they take longer, so email is quicker for urgent stuff.
Here’s that contact info again for easy access:
- Email: dmca@coocaca.sg
- Address: 20 Penjuru Lane #05-01, Singapore 609193
- Phone: +65 6261 2769
There’s no separate legal team behind Coocaca.sg. Everything gets handled in-house. That’s good news, it means no runaround, no layers of bureaucracy. Just straightforward, clear communication with real people who care.
If you’re nervous about writing your first DMCA notice, don’t be. You’re not expected to sound like a lawyer. Just be honest, respectful, and detailed.
Everything else can be sorted from there.